Nothing says more about a supplier than how they respond after the sale! Service is the key element to ensure long term customer satisfaction and it enables us to grow our relationship as we are committed to this cause.
At Capital, our goal is to not just receive the first order but to earn your trust for the second and third and the many others to follow. We understand that to do so, we must provide not only superior equipment but to stand behind it with solid support and service.
Our team is dedicated in providing service to you in many forms. From on-site at your facility to phone, email, and direct web connect, we can offer a life-line of support at most any hour of the day.
And with our ability to connect remotely to your equipment’s control system regardless of location, we can assist in troubleshooting a problem in minutes, directly with your employees. This provides for a very cost effective means to resolve most issues that may arise.
FIELD SERVICES OFFERED
- New Equipment Commissioning
- Equipment Repair
- Control System Updates – PLCs & HMIs
- Operator & Maintenance Staff Training
- Process Review, Analysis, & Recommendation
We also offer class-room training at our manufacturing location where you can actually see your equipment being assembled. Depending upon the equipment, we also can perform run-offs at this facility so you can gain knowledge of its operation prior to shipment.